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How to cancel Kindle Unlimited in Australia and Canada

Checked on the official help page: · Applies in: Australia, Canada

Steps

  1. Sign in on your country's Amazon site and open Manage your Kindle Unlimited Membership.
  2. Under Your Membership, select Cancel membership.
  3. Signed up through Google Play (AU): Play Store > Payments & subscriptions > Subscriptions.

Good to know

The membership stays active until the next billing date; after that, borrowed books are no longer available. A monthly plan can be paused for 1 month instead (not during a free trial or promotion).

Official help page

Providers change their menus from time to time. If a step looks different, the official page above is the source. NoBill isn’t affiliated with Kindle; we can’t cancel for you.

Paying through the App Store or Google Play?

If you signed up inside an app on your phone, the subscription is usually billed by Apple or Google, not by the service itself. Then you cancel it in your Apple account or in Google Play – deleting the app does not cancel it.

Still being charged after you cancelled?

  1. Check that you cancelled the right account and look for the provider’s cancellation confirmation (e-mail or account page).
  2. Check who bills you: a charge from Apple, Google, PayPal or your phone or internet provider has to be cancelled with them.
  3. Contact the provider’s support, with the date you cancelled and the charge from your statement.
  4. Ask your bank or card issuer to stop the recurring payment. You can also ask them about a chargeback for a charge made after you cancelled – the issuer’s own rules decide.

Australia

Consumer protection in Australia is shared between the ACCC and the fair trading or consumer affairs office of your state or territory.

Canada

Consumer protection in Canada is mainly provincial, so the office of your province or territory is the right place for a dispute.

General information, not legal advice.

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