How to cancel Stan in Australia

Checked on the official help page: October 2026 · Applies in: Australia

Steps

In a web browser, sign in at https://my.stan.com.au.
Under Subscription Information, choose Cancel your subscription.
Follow the prompts to confirm.

Good to know

The service ends at the end of the last billed period; no lock-in contract. Signed up through Apple (iTunes, Apple TV) → cancel in your Apple subscriptions. Signed up through Optus SubHub → cancel in the SubHub dashboard.

Official help page

help.stan.com.au/hc/en-us/articles/202759790-How-do-I-cancel-my-Stan-account

Providers change their menus from time to time. If a step looks different, the official page above is the source. NoBill isn’t affiliated with Stan; we can’t cancel for you.

Paying through the App Store or Google Play?

If you signed up inside an app on your phone, the subscription is usually billed by Apple or Google, not by the service itself. Then you cancel it in your Apple account or in Google Play – deleting the app does not cancel it.

How to cancel a subscription from Apple (iPhone, iPad, Mac or the web)
How to cancel a Google Play subscription (Android)

Still being charged after you cancelled?

Check that you cancelled the right account and look for the provider’s cancellation confirmation (e-mail or account page).
Check who bills you: a charge from Apple, Google, PayPal or your phone or internet provider has to be cancelled with them.
Contact the provider’s support, with the date you cancelled and the charge from your statement.
Ask your bank or card issuer to stop the recurring payment. You can also ask them about a chargeback for a charge made after you cancelled – the issuer’s own rules decide.

Australia

Consumer protection in Australia is shared between the ACCC and the fair trading or consumer affairs office of your state or territory.

Your state or territory fair trading / consumer affairs office – for help with a dispute with a business (for example NSW Fair Trading or Consumer Affairs Victoria).
NSW Fair Trading – New South Wales.
Consumer Affairs Victoria – Victoria.
ACCC (Australian Competition and Consumer Commission) – to report misleading conduct or subscription traps.

General information, not legal advice.