NoBill

How to cancel Tinder in Australia, Canada and New Zealand

Checked on the official help page: · Applies in: Australia, Canada, New Zealand

Steps

  1. Subscribed with your Apple ID: cancel with Apple (Settings, then your Apple subscriptions).
  2. Subscribed on Google Play: open the Google Play app and cancel in its subscription settings.
  3. Paid Tinder directly: log in on the website or app and go to the Account section to cancel.

Good to know

Deleting your account or the app does not cancel an Apple or Google Play subscription. You keep using it until the end of the current term; it is not renewed after that. Apple purchases are refunded (if at all) by Apple.

Official help page

Providers change their menus from time to time. If a step looks different, the official page above is the source. NoBill isn’t affiliated with Tinder; we can’t cancel for you.

Paying through the App Store or Google Play?

If you signed up inside an app on your phone, the subscription is usually billed by Apple or Google, not by the service itself. Then you cancel it in your Apple account or in Google Play – deleting the app does not cancel it.

Still being charged after you cancelled?

  1. Check that you cancelled the right account and look for the provider’s cancellation confirmation (e-mail or account page).
  2. Check who bills you: a charge from Apple, Google, PayPal or your phone or internet provider has to be cancelled with them.
  3. Contact the provider’s support, with the date you cancelled and the charge from your statement.
  4. Ask your bank or card issuer to stop the recurring payment. You can also ask them about a chargeback for a charge made after you cancelled – the issuer’s own rules decide.

Australia

Consumer protection in Australia is shared between the ACCC and the fair trading or consumer affairs office of your state or territory.

Canada

Consumer protection in Canada is mainly provincial, so the office of your province or territory is the right place for a dispute.

New Zealand

In New Zealand you can get information and independent advice, and take small claims to the Disputes Tribunal.

General information, not legal advice.

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